Privacy Policy

At Style By Panaash, accessible at www.stylebypanaash.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or communicate with our team.

By accessing our website or placing an order, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

• Personal Information: Your name, email address, phone number, billing address, and shipping address.

• Order Information: Products purchased, selected saree sizes, customisation details, order history, and transaction references.

• Payment Information: Payment status and transaction details necessary to process your order. Payments may be processed by third-party payment providers. We do not intend to store complete card numbers, CVV numbers, or other sensitive payment credentials on our own systems.

• Communication Information: Messages, emails, customer service enquiries, and other information you voluntarily share with us.

• Technical Information: IP address, browser type, device information, website usage data, and cookies or similar technologies, where applicable.

2. How We Use Your Information

We use your personal information for legitimate business purposes, including:

• Processing, preparing, and delivering your orders.

• Creating ready-to-wear sarees according to the size and customisation details selected by you.

• Sending order confirmations, dispatch updates, and delivery notifications.

• Responding to customer service enquiries and resolving order-related issues.

• Processing eligible store credit or other approved resolutions.

• Improving our website, products, shopping experience, and customer service.

• Preventing fraudulent transactions, unauthorised activity, and misuse of our services.

• Sending promotional messages, offers, and marketing communications where permitted by law and subject to your applicable preferences.

• Meeting legal, tax, accounting, and regulatory obligations.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share relevant information with trusted service providers when necessary to operate our business, including:

• Payment Gateways: To process and verify payments.

• Shipping and Logistics Partners: To arrange delivery and provide tracking updates. Your name, phone number, and delivery address may be shared as required for fulfilment.

• Website and E-commerce Providers: Including Shopify and related service providers that help operate our online store.

• Marketing and Analytics Providers: To understand website performance, improve advertising, and measure marketing campaigns, where applicable.

• Customer Support and Communication Providers: To manage enquiries and communicate with customers.

• Legal and Regulatory Authorities: When disclosure is required by law, a valid legal process, or to protect our lawful rights.

These parties may process information according to their own privacy policies and applicable contractual or legal obligations.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve website functionality, remember preferences, analyse visitor behaviour, and support advertising activities.

You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

Where required by applicable law, we will seek consent before using cookies or tracking technologies that require consent.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no online platform or electronic transmission can be guaranteed to be completely secure. We encourage customers to protect their account credentials and avoid sharing sensitive payment information through email or messaging platforms.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including order fulfilment, customer support, accounting, dispute resolution, and legal compliance.

Certain order and transaction records may need to be retained for statutory or regulatory periods. When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable law.

7. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where legally permissible.

• Withdraw consent where processing is based on consent.

• Opt out of promotional communications.

• Raise concerns or submit a complaint regarding how your information is handled.

To exercise an applicable right, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, social media platforms, or other services. We are not responsible for the privacy practices or content of those third parties.

We encourage you to review their respective privacy policies before sharing personal information with them.

9. International Data Transfers

Some of our service providers may process or store information outside India. Where personal information is transferred across borders, we will take steps to ensure that such transfers comply with applicable legal requirements.

10. Children's Privacy

Our website is intended for individuals who can legally enter into purchases under applicable law. We do not knowingly collect personal information directly from children in circumstances where parental consent or other safeguards are legally required.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or legal requirements.

Any revised policy will be published on this page with an updated effective date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Business Name: Style By Panaash

Website: www.stylebypanaash.in

Email: panaashsaree@gmail.com

We will review privacy-related enquiries and respond in accordance with applicable law.

Thank you for trusting Style By Panaash with your information.