Refund policy
Refund, Return & Store Credit Policy
Style By Panaash
At Style By Panaash, every saree is crafted with care and prepared according to the size selected by the customer. As our ready-to-wear sarees are custom-made to order, we follow a strict return, cancellation, and refund policy.
1. No Direct Refunds
We do not offer direct refunds to the original payment method for orders placed on our website, except where required by applicable law. Once an order is placed and accepted for processing, it cannot be cancelled, as our sarees are prepared specifically according to the customer's selected measurements and requirements.
2. Store Credit
Where a return, refund, or other resolution is approved by Style By Panaash, the resolution will generally be provided in the form of store credit instead of a direct monetary refund, subject to applicable law.
Store credit may be used towards a future purchase on our website and will be issued only after the request has been reviewed and approved by our team. Any applicable conditions, validity period, or restrictions will be communicated at the time of issuance.
3. Custom-Made and Made-to-Order Sarees
All our ready-to-wear sarees are made to order based on the size selected by the customer at checkout. Therefore, we do not accept cancellations, returns, or exchanges due to a change of mind, incorrect size selection, or incorrect measurements provided by the customer, except where required by applicable law.
Customers are requested to carefully review our size chart, measurement guidelines, product descriptions, and processing timelines before placing an order.
4. Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact our customer support team with your order details and clear photographs or an unboxing video, where available, within 48 hours of delivery.
Each request will be reviewed by our team. If the issue is verified, Style By Panaash will offer an appropriate resolution in accordance with applicable law and our policies.
5. Order Processing and Shipping
Our sarees are prepared according to the processing timelines mentioned on the product page. Regular and pre-order collections may have different processing periods. Shipping timelines are separate from processing timelines unless explicitly stated otherwise.
Delays in processing or transit should be reported to our customer support team for review. Any resolution will be handled in accordance with applicable law and the circumstances of the order.
6. How to Request Assistance
For any concerns regarding your order, please contact our team with your order number and relevant details. Our team will review your request and communicate the available resolution.
Contact: panaashsaree@gmail.com
7. Policy Acceptance
By placing an order on www.stylebypanaash.in, customers acknowledge that they have read and understood our policies, including our custom-made production process, cancellation restrictions, and store credit policy.
Style By Panaash reserves the right to review requests individually and determine the appropriate resolution, subject to applicable consumer protection laws.